Privacy Policy

 

 

Last updated: [4/12/2025]

 

 

1. Introduction

 

 

This Privacy Policy explains how DODP Media (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you purchase and use our subscription service to stream performance-rights-organisation (PRO) exempt music for business use.

 

We are committed to complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant UK privacy laws.

 

By using our website at www.dodpmedia.com (“Website”), creating an account, or purchasing a subscription, you agree to the practices described in this Privacy Policy.

 

 

 

 

2. Who We Are (Data Controller)

 

 

DODP Media

Legal status: Sole Trader

Address: Welland House, 34E Old Devonshire Road, London, SW12 9RB

Email (privacy matters): privacy@dodproductions.co.uk

 

For the purposes of UK GDPR, DODP Media is the Data Controller of your personal data.

 

A Data Protection Officer is not legally required, however all privacy-related enquiries may be sent to the address above.

 

 

 

 

3. Personal Data We Collect

 

 

We collect the following personal data when you purchase a subscription or create an account:

 

• Full name

• Business name

• Email address

• Billing address

• Payment details (processed via recognised third-party processors)

 

 

We do not collect streaming usage data and do not link listening activity to your personal profile.

 

 

 

 

4. How We Collect Your Data

 

 

We collect information:

 

• When you purchase a subscription

• When you create an account

• Through secure payment processing (Wix, PayPal, Apple Pay, Google Pay)

• When you contact us for customer support

• Through cookies and analytics tools when you use our Website

 

 

 

 

 

5. How We Use Your Personal Data (Purpose)

 

 

We use your personal information to:

 

• Create and manage your subscription and user account

• Process and verify payments

• Provide customer support and respond to enquiries

• Send important service updates and information

• Send promotional email marketing (only where permitted)

• Improve our Website through analytics data

• Maintain internal business records and financial reporting

• Comply with our legal, tax, and regulatory obligations

 

 

 

 

 

6. Lawful Basis for Processing

 

 

We rely on the following lawful bases under UK GDPR:

 

• Contract: to operate your subscription and provide access to the service

• Legitimate Interests: to maintain network security, prevent abuse, operate analytics, and improve our services

• Consent: for promotional marketing communications (you can opt out at any time)

• Legal Obligation: for tax, accounting, fraud detection, and regulatory compliance

 

 

 

 

7. Payment Processing

 

 

We store payment data securely and process payments using trusted third-party processors:

 

• Wix Payments

• PayPal

• Apple Pay

• Google Pay

 

 

These providers may act as data controllers for your payment information. We do not store full card details on our own servers.

 

 

 

 

8. Sharing of Personal Data

 

 

We may share certain personal data with third parties that support the operation of our business:

 

• Wix – website hosting and subscription platform

• Mailchimp – email sending and marketing

• Google Analytics – website usage analytics

 

 

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable data protection laws.

 

We do not sell or rent your personal information.

 

 

 

 

9. Data Storage and Security

 

 

Your data is stored in a primary database, with mirror instances in different geographic locations to improve performance.

 

 

Security Measures

 

 

• All data is encrypted at rest

• Sensitive personally identifiable information (PII) has an additional layer of application-level encryptionprovided by Wix

• Strict access controls and authentication measures

• Encrypted data transmission (HTTPS / TLS 1.2+)

 

 

 

 

 

10. International Data Transfers

 

 

Some of our third-party service providers may store data outside the UK.

Where this occurs, we use approved safeguards such as:

 

• UK Addendum to EU Standard Contractual Clauses (SCCs)

• Adequacy decisions where available

 

 

These safeguards ensure that your personal data receives an equivalent level of protection.

 

 

 

 

11. Cookies and Tracking

 

 

We use cookies and similar technologies to:

 

• Enable core website functionality

• Improve user experience

• Analyse website performance

• Understand how visitors use our Website

 

 

Information about specific cookies and how to control them is provided in our Cookie Policy.

 

 

 

 

12. Marketing Communications

 

 

We may send promotional emails about our services and new features.

You can withdraw consent at any time by clicking “unsubscribe” or by contacting us at privacy@dodproductions.co.uk.

 

 

 

13. Your Rights Under UK GDPR

 

 

You have the following rights under UK data protection law. To exercise any of these rights, contact us at privacy@dodproductions.co.uk.

 

 

Right of Access

 

 

You have the right to request a copy of the personal data we hold about you, as well as information on how it is processed.

 

 

Right to Rectification

 

 

You can ask us to correct inaccurate or incomplete personal information.

 

 

Right to Erasure (“Right to be Forgotten”)

 

 

You can request the deletion of your personal data where:

 

• it is no longer necessary for the purposes it was collected,

• you withdraw consent where it was the lawful basis,

• you object to processing and there are no overriding legitimate grounds,

 

 

We may retain certain data where required by law (e.g., tax records).

 

 

Right to Restrict Processing

 

 

You can request restrictions on the processing of your personal data in certain situations, for example while we verify the accuracy of data you believe is incorrect.

 

 

Right to Object

 

 

You can object to processing based on legitimate interests, and to direct marketing at any time.

 

 

Right to Data Portability

 

 

You can request to receive your personal data in a structured, commonly used, and machine-readable format, and ask us to transfer it to another provider where processing is based on consent or contract and carried out by automated means.

 

 

Right to Withdraw Consent

 

 

Where we rely on consent (e.g., marketing emails), you may withdraw it at any time.

 

 

Automated Decision-Making

 

 

We do not use automated decision-making or profiling that produces legal or significant effects on you.

 

 

Right to Lodge a Complaint

 

 

If you are unhappy with how we handle your data, you can contact the Information Commissioner’s Office (ICO):

 

Website: ico.org.uk

Phone: 0303 123 1113

 

We would appreciate the chance to resolve your concerns first.

 

 

 

 

14. Data Retention

 

 

We retain personal data only for as long as necessary:

 

• Account and subscription data: retained while your subscription is active and up to 12 months after cancellation

• Financial and transaction records: retained for 6 years, in accordance with UK tax law

• Marketing data: retained until you withdraw consent

 

 

After these periods expire, data is securely deleted or anonymised.

 

 

 

 

15. Children

 

 

Our services are intended for business users only and are not directed at children. We do not knowingly collect data from anyone under the age of 18.

 

 

 

 

16. Changes to This Policy

 

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

 

 

 

 

17. Contact Us

 

 

For any questions or to exercise your rights, contact us at:

 

Email: privacy@dodproductions.co.uk

Post: DODP Media, Welland House, 34E Old Devonshire Road, London, SW12 9RB